Question 1

How does MentisVue match me with a therapist?

Accepted Answer

MentisVue uses a human-led matching process. Our care team reviews your cultural background, language preference, lived experience, therapeutic goals, and scheduling needs to identify licensed Canadian therapists who are genuinely the right fit — not just whoever is available.

Question 2

Is MentisVue available across Canada?

Accepted Answer

Yes. MentisVue is available to clients and therapists across Canada. Our platform supports secure teletherapy sessions via video, phone, and text, removing geographic barriers to mental health care in both official languages.

Question 3

Is MentisVue available in French?

Accepted Answer

Yes. MentisVue is natively bilingual — built in both English and Canadian French from the ground up, not machine-translated. Francophone Canadians can access the full platform, find French-speaking therapists, and receive support entirely in French.

Question 4

Is my personal and session information private?

Accepted Answer

Yes. MentisVue is designed with privacy at its core. We are built to align with PIPEDA and PHIPA, use application-layer encryption, require mandatory MFA for therapists, and do not retain session transcripts. Your data stays in Canada on Canadian infrastructure.

Question 5

Does MentisVue use AI to provide therapy?

Accepted Answer

No. MentisVue never uses AI to deliver therapy. All therapeutic care is provided by licensed human professionals. AI is used only to support therapist administrative tasks, and all AI-generated suggestions require therapist review before use.

Question 6

How much does MentisVue cost for therapists?

Accepted Answer

Therapists can start with a 30-day free trial — no credit card required. Visit our Pricing page for full details on our plans designed to support independent Canadian practitioners.

MentisVue . Mental Health Support Platform for Individuals & Therapists